No Fix, No Fee
- If a shop network fault we take on cannot be fixed, there is no repair fee.
- Honest advice when the router under the counter needs replacing.
In Upper North Shore, the guest Wi-Fi and the till should not be the same network. When the lunch rush knocks the POS offline, houses, units, and little workplaces on the ridge, where the home office sits above a patchy signal feel it at the counter.
PC Scientist sets up shop and cafe Wi-Fi in Upper North Shore so staff stay on one network and guests stay on another. Phone 0493 563 381 if you want a person first, or book online when the visit is a straightforward one.
Upper North Shore cafes and strip shops on the ridge need guest Wi-Fi off the till. When the lunch rush knocks the POS offline, PC Scientist will say whether a visit, a remote check, or a written quote fits.
One of the three is enough. If the card machine is down right now, call.
Retail Wi-Fi on the Upper North Shore is tills, staff, and the odd back room. Hornsby and Gordon shops, Pymble malls, Turramurra strip stores. We start with what dropped, not a new router on day one.
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Till fine, staff iPad dead, guest Wi-Fi dead at lunch. A fuller office plan also lives on business networks.
The till is fine, the staff iPad is dead, lunch Wi-Fi dies.
Tills, printers, and handhelds on the right network.
Guest Wi-Fi that should not see the staff computers.
A modem in a cupboard that never covers the floor.
Evidence when the provider says the line is fine.
Visit
Till, handheld, guest phone, or the printer - and when.
Placement, split networks, or cabling - quoted first.
Walk the floor at a time that matches the fault.
Cafes, boutiques, pharmacies, and service counters on the village strips in Turramurra, Wahroonga, Lindfield, Gordon, St Ives, and around Hornsby. Card machines that drop at lunch, receipt printers that vanish, and guest Wi-Fi sharing the till network are the usual calls.
Tell us when it fails and what staff see, and we work back from there.
Yes. We set up separate networks so customers never share a connection with the POS, card terminals, or the office PC.
Guests get a simple name and password, and staff stay on their own network.
Usually. We work before opening or after close, and some settings can be changed remotely during quiet hours.
If cabling is needed, we plan it so trading is not interrupted.
You hear the cost before we start. Access points or cabling get a written quote after a quick look at the shopfront.
No Fix, No Repair Fee applies to repair work we cannot complete.