Dinner is on, someone starts streaming, and the whole house drops off the internet. The modem lights flick to amber and stay there until later at night. Is it the provider, the modem, or the Wi-Fi? It is hard to tell from the couch in Gordon.
PC Scientist checks the local setup first, at home in Gordon or remotely, so you know what to fix and who to call. You know the price before we start. Call 0493 563 381, ask for a call back, or book an eligible visit online.
Gordon sits on the Pacific Highway strip. Bring NBN modem lights that go amber every evening on the Highway strip, or a whole-house drop that returns when the street settles after peak. We will match that to onsite checks, remote help, or a written quote.
Any one of these works. Most calls from Gordon start with a quick chat about the phone that stopped backing up photos.
Need a dedicated service page? Open Computer repair, computer support, Wi-Fi help, data recovery, or business IT for Upper North Shore. This Gordon page is the local overview.
From Gordon, say what time the amber lights usually return. That timing starts Upper North Shore modem triage.
Leave your message and we'll get back to you shortly.
Start with what the modem lights that go amber every evening is doing, or ring 0493 563 381 and we will point Gordon to the right card.
Gordon calls often start with modem lights that go amber every evening, a whole-house dropout after peak hour, or apartment Wi-Fi that dies in the bedroom. We work out whether it is the line or the Wi-Fi, and give you the price before any work.
If it is hard to explain, show us the apartment Wi-Fi that dies in the bedroom on a video call or when we visit.
We decide on the phone first. Logins and email often clear remotely. If it is the Wi-Fi from a hall cupboard to the bedroom, we come to you.
Mention clearway parking on the Pacific Highway when you call and we plan around it.
Absolutely. Small problems like the shop PC that freezes at closing can eat a whole afternoon, and sorting them is part of the job.
If several small things have piled up in Gordon, we can take them in one visit.
Homes and home offices are in scope, and so are shops on the Highway strip, clinics, and small offices. Large enterprises with 24/7 IT departments are not our focus.
Small teams without IT staff are a good fit, especially around the Gordon Centre.
You hear the cost before we start. If the phone that stopped backing up photos needs more digging, we explain why and quote it clearly.
If a repair in Gordon cannot be completed, there is no repair fee - and you still know the next step.
