PC Scientist · Upper North Shore · Email support
When your employer's laptop opens work mail fine, but the family computer in the study cannot see the personal Outlook account any more, and the phone mixes both inboxes into one confusing list. Working from home in Wahroonga was meant to be simpler than this.
We separate work and personal mail cleanly, fix the home side, and tell you plainly when a work account belongs to your employer's IT team. Nothing extra starts unless you agree. Ring 0493 563 381, or request a written quote if several family accounts need tidying.
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Email support · Upper North Shore
Plenty of home offices here run an employer account beside a personal one on the same phone and computer. When they overlap, mail goes to the wrong place and sign-ins collide. We tidy the home side and leave the work account to whoever manages it.
We help home offices and households in Roseville, Lindfield and Killara, through Gordon and Pymble, and up to Wahroonga. Most separation jobs start remotely, with a visit when the study computer and several family phones need sorting together in one sitting.
Why Email support calls us
When you are ready. Call, or book a technician.
0493 563 381Start here
Tangled inboxes, invites that bounce and password prompts on loop all start here. For a small practice or staff mailboxes, see business email on the Upper North Shore.
A personal account vanishing from the study computer, or mail stuck after a work app changed settings.
Personal Outlook and Gmail kept apart from the employer's apps on shared phones and computers.
New family addresses, forwarding between partners, or an inbox only one device can open.
Recovery and two-step sorted when personal and work Microsoft accounts compete on the same computer.
Emails pretending to be your employer or a shared document, checked calmly before you open them.
What we help with
Computers, Wi-Fi, email, printers, and new devices. View all services.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Network Scientist
Wi-Fi, mesh, NBN and dead zones.
Cybersecurity Scientist
Scams, malware and safer accounts.
Parental Control Scientist
Safer screens at home.
Security Camera Scientist
Planned, installed, on your phone.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Business IT and projects
Offices, shops, tradies and projects.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381The visit
Which are personal, which are work, and where each should live.
Profiles and apps set so the two stop overlapping.
Mail and invites checked from each account on each device.
How it works
In Email support, start with a call, a booking, or a quote in writing. Nothing extra starts unless you agree.
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.
That's the visit. We work through your list on the day.
If this is not the job
Want the longer guide? Email Systems Scientist.
Areas we cover
Can't find your area? Call us to check on 0493 563 381.
Upper North Shore33Services
Towns
Can't find your area?
Call us to check. We will tell you if we visit, or if remote help is the better fit.
FAQ
Yes. We work on your personal accounts and family devices only. Employer laptops and work accounts stay with your employer's IT team, and we will tell you plainly if that is where the problem lives.
Often the fix is simply separating the two so they stop fighting over the same phone or computer.
Usually the invite went out from a different account than the one you meant, or the receiving mailbox is full or has changed address.
We find which, set the calendar to send from the right address, and test with a real invite before we finish.
Yes. We visit homes across those suburbs and nearby. Many email jobs start remotely the same week, with a visit booked if the study computer and family phones need hands on them.
Tell us the times that suit around your working day.
We ask a few questions and give you the figure before any work starts. Tidying several family accounts is usually quoted as one job.
No Fix, No Repair Fee applies to repair work we cannot complete, so you are not paying a repair fee for nothing.
