No Fix, No Fee
- If we cannot fix a workstation or printer fault, there is no repair fee.
- An honest word when an office PC is not worth more money.
The shared inbox stops syncing, the printer drops off the network, and the front-desk PC freezes with a client waiting. Most small practices and offices on the Upper North Shore do not have an IT person, so the job falls on whoever is least busy.
PC Scientist looks after sign-ins, email, Wi-Fi, and the computers your day runs on, onsite or remotely, with the price clear first. Call 0493 563 381, ask for a call back, or request a written quote.
Upper North Shore sits on the ridge, where the home office often sits above a patchy signal. Bring a shared inbox that stalls, a printer that only works for one login, or a front-desk PC that freezes mid-morning. PC Scientist will say whether a visit, a remote session, or a written quote fits.
Any one of these works. If the whole office is stuck, call.
Small desks on the Upper North Shore stall on the same pile. Turramurra shops, Wahroonga offices, Killara warehouses, Hornsby home businesses. Say what stopped the day. Pricing stays clear before work starts.
Need a different type of help than the examples above for Upper North Shore? Browse specialist technology categories for Upper North Shore - each card is a starting point on this page. Or call 0493 563 381 for free advice across Upper North Shore.
Start here
Staff PCs, printers, email, and the network the till or bookings sit on. Complex work still uses a call, callback, or written quote.
Invoicing PCs, job-site laptops, and a front desk only one person can open.
Mail that will not send, shared inboxes, and phones out of sync.
Shop Wi-Fi, a printer stuck to one till, and folders staff cannot reach.
Remote for a staff laptop. Onsite when the shop needs someone in the room.
Guest Wi-Fi, a desk PC, and a camera app failing together.
Visit
Till, inbox, bookings, or a staff PC - start with the stall.
Onsite or remote, with approval before we change live systems.
Fix the blocker, then note anything that should wait for a planned visit.
Yes. We help small teams across Hornsby, Wahroonga, Turramurra, Pymble, Gordon, Killara, Lindfield, and St Ives with shared email, printers, sign-ins, and everyday business PCs.
Tell us what the desk was doing when it stopped, and we will name the next step.
Usually phones and laptops are still using the old password, or the shared mailbox permissions are set up the hard way.
We tidy the setup so a password change does not lock everyone out again.
Yes. We set up the account, email, laptop, printer, and shared files before they arrive.
We can also leave a simple checklist so the next new starter is easier.
You hear the cost before we start. Bigger jobs like new workstations or a server move get a written quote.
No Fix, No Repair Fee applies to repair work we cannot complete.