PC Scientist · Upper North Shore · Business IT support
A Wahroonga practice manager changes one password, and by lunch three staff phones are locked out of the shared mailbox. Nobody on the team is paid to fix it, so it lands on whoever has the fewest clients that afternoon.
PC Scientist handles the sign-ins, mail, Wi-Fi and computers that small Upper North Shore practices and offices run on, onsite or remotely. Book an eligible visit online, or call 0493 563 381 to talk it through.
Book online for eligible visits and get 10% off.
We accept payments
Real Google reviews
Word for word, from people we have visited.
Business IT support · Upper North Shore
Practices, consultancies and home-based professionals along the ridge share a pattern: settings made in a hurry years ago that now trip everyone up. We find the root of the lockout or slowdown, set it up properly, and price it before we start.
We work with practices around Wahroonga and Pymble, offices near Gordon and Killara, and home-based professionals in Lindfield and Roseville. Tell us the suburb and what stopped the day, and we will give you an honest time for a visit or a remote session.
Why Business IT support calls us
Start here
The workstations, home studies, mail, printers and network small practices and offices on the ridge run on. Larger work starts with a call, a call back or a written quote.
The billing desktop, the consultant's laptop at home, and a reception PC only one person can unlock.
Shared mailboxes set up so a password change does not lock out every phone and laptop.
Wi-Fi that fades in the upstairs study, printers that vanish overnight, and shared folders gone missing.
Remote for accounts and settings, and a visit when workstations, printers or cabling need hands on.
For a guesthouse or venue, the guest network, front desk PC and camera viewing app looked at in one visit.
What we help with
Full lists inside each card, or see the Technology Services Hub.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Network Scientist
Wi-Fi, mesh, NBN and dead zones.
Cybersecurity Scientist
Scams, malware and safer accounts.
Security Camera Scientist
Planned, installed, on your phone.
Email Systems Scientist
Microsoft 365, Gmail and domains.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381The visit
A reset, an update or a new device - tell us what happened first.
Remote or onsite, priced upfront, approved by you first.
The fix made to last, and a note left for the office manager.
Two fixed-price options
Start here
$190
If it's not urgent
If it can't wait
$207
When available
Peace of mind
If we cannot get the agreed work done under our terms, you do not pay that service fee.
We will be straight with you first. You decide.
Read the Terms & ConditionsHow to start
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
You see the price. If you agree, we lock a date that suits.
That's the visit. We work through your list on the day.
If this is not the job
Want the longer guide? Business IT support.
Areas we cover
Pick a place for its own local page, or call and we will check your street.
Towns we visit most 7
Can't see your suburb?
If your street is just over the line, we usually still come.
Find the right page
Not quite the right page? These cover the other jobs we take on in the same area.
At home
For your business
Suburbs across Upper North Shore
FAQ
Yes. We help practices and offices around Wahroonga, Pymble, Gordon, Killara, Lindfield and Roseville, along with professionals working from home studies, with shared mail, printers, sign-ins and everyday business computers.
Tell us what the desk was doing when it stopped, and we will suggest the next step.
Usually the phones and laptops keep trying the old password, or the shared mailbox is tied to one person's account instead of being set up on its own.
We tidy the setup and update every device, so the next password change passes without anyone noticing.
Their name, role, start date and which folders, apps and printers they should reach. We set up the account, mail and laptop ahead of time.
We also leave a short checklist, so the next starter is even simpler and nobody has to remember the steps.
You hear the figure before we begin. Bigger jobs like new workstations or moving mail to a new system get a written quote first.
Repair work we cannot complete falls under No Fix, No Repair Fee, so you are not paying for a dead end.
