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PC Scientist · Upper North Shore · Device setup

The new laptop is here, and nothing else in the house knows it yet

After twenty years on Windows, a Wahroonga household has bought its first Mac. It looks lovely on your desk in the study, but the files, the email folders and the familiar shortcuts are all still on the old PC.

We move you across platforms gently and show you the new way to do the old jobs. Request a call back, or book an eligible visit online when you know what you have bought.

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Call now for free advice0493 563 381
How It Works
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam was very helpful and informative and very patient as I'm not very techy. I'll be calling him again about getting in trouble thank you Sam.

Jenny Murray

★★★★★

Very happy with Sam. Resolved a multitude of issues that a previous technician could not. Great service and excellent advice. Highly recommend.

Margaret Brett

★★★★★

I live in Umina Beach. Sam has just helped me with my computer. He was absolutely wonderful very polite. Very charming and I am just so grateful 10 out of 10. Sam thank you.

maureen eldridge

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Device setup · Upper North Shore

Switching from Windows to Mac, or the other way, on the Upper North Shore?

Changing platforms is the setup job people underestimate most. Files move easily enough, but habits do not. Around the Upper North Shore we move the data across, then spend real time on the everyday tasks that now look different.

Platform switches we set up

  • Email folders that must arrive intact from an older Windows program.
  • Photo libraries that need to land in the new photo app, not a loose folder.
  • A printer that needs the right software for the new system.
  • Family sharing set up across the new laptop, phones and tablets.
  • A price for the full switch, agreed before we arrive.

How a switch visit runs

  • We list the programs you rely on and check what each has on the new system.
  • You approve the price and time, with room set aside for learning.
  • Follow-up questions after the first week can be handled remotely.

Upper North Shore suburbs we visit

We help households in Roseville, Lindfield and Killara, through Gordon and Pymble, and up to Wahroonga. Larger homes with a study, a family room and teenagers' bedrooms often mix Mac, Windows, iPhone and Android, so we set each piece up to share what it should and keep private what it should not.

Why Device setup calls us

Why you call us: Upper North Shore households call us when changing computer platforms

  • What you can expect: Habits, not only files

    • We show the new way to do the jobs you did daily on the old system.
    • We give you shortcuts and settings adjusted so the new machine feels less foreign.

  • How we help: Email history kept whole

    • We give you years of folders moved from older email programs into the new mail app.
    • We send items and archives checked, not just the inbox.

  • For you: Photos in the right place

    • For you, libraries imported into the new photo app with dates and albums intact.
    • For you, duplicates sorted so the collection does not double overnight.

  • For you: Mixed household, managed

    • You get apple and Windows devices sharing printers, calendars and files without fuss.
    • We give you family sharing for purchases and locations, if you want it.

  • How we help: Agreed figure first

    • The whole switch priced before we come, learning time included.
    • You get later remote follow-ups quoted clearly if you need them.

  • What you can expect: Old PC retired carefully

    • For you, files checked on the new machine before the old PC is touched.
    • You get the old computer wiped or kept as a spare, your choice.

When you are ready. Call, or book a technician.

0493 563 381

Start here

What this covers

A new computer on a new platform, plus the household gear around it. When a home business needs several machines sourced together, that is Procurement Scientist.

  1. 01

    The new machine, prepared

    Mac or Windows laptop or desktop updated and set up for the person who will use it most.

  2. 02

    Accounts on the new system

    Email, cloud storage and everyday apps signed in, with equivalents found for the old programs.

  3. 03

    Moving across platforms

    Documents, photos and mail folders brought over from the old system as far as practical.

  4. 04

    Printers and shared gear

    Printer, screens and the family TV connected so the new computer works with all of them.

  5. 05

    Learning the new way

    Time spent on the daily tasks that now look different, with notes to keep.

What we help with

More PC Scientist services in Upper North Shore

Computers, Wi-Fi, email, printers, and new devices. View all services.

Not sure which one? Tell us what you are seeing.

0493 563 381

The visit

How it works

  1. 1

    List your programs

    What you use daily, and what each one becomes on the new system.

  2. 2

    Move and match

    Files, mail and photos moved, apps matched, printer connected.

  3. 3

    Practise together

    The everyday jobs done on the new computer while we are there.

How it works

How to start

In Device setup, start with a call, a booking, or a quote in writing. Nothing extra starts unless you agree.

  1. 1

    Choose how to reach us

    Book online, call for free advice, , or .

  2. 2

    You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. 3

    Lock in the visit

    We agree the visit on the call, in the booking, or in the quote. Agree, and that date stays yours.

  4. 4

    We come to you

    That's the visit. We work through your list on the day.

If this is not the job

Want the longer guide? Device Setup Scientist.

Areas we cover

Device setup across Upper North Shore

Can't find your area?

Call us to check. We will tell you if we visit, or if remote help is the better fit.

Call us to check 0493 563 381 Book a visit

Upper North Shore Sydney NSW

FAQ

Questions we hear in Upper North Shore

Yes. We bring the mail folders, contacts and photos across and put them into the Mac's own apps, so they behave like they belong there.

We check older folders and sent items too, not just the inbox, because those are usually the ones people miss later.

Neither direction is hard for the files. The adjustment is in the habits - where things are saved, how windows behave, which app does what.

We spend time on the tasks you do most and leave short notes, so the first week is less frustrating.

Yes. A shared calendar can be set up so it shows on iPhones, Android phones and the computers, whatever brand they are.

We set it up once, add each person, and test an appointment appearing on every device before we leave.

We check that before the visit. Often there is a newer version or a good replacement, and sometimes a web version does the job.

If nothing suitable exists, we tell you plainly so you can decide whether to keep the old computer for that one task.

When you are ready

Call, or book a time that suits

Book online Save 10% Call for free advice 0493 563 381