PC Scientist · Upper North Shore · Device setup

The new laptop is here, and nothing else in the house knows it yet

After twenty years on Windows, a Wahroonga household has bought its first Mac. It looks lovely on the desk in the study, but the files, the email folders and the familiar shortcuts are all still on the old PC.

PC Scientist moves you across platforms gently and shows you the new way to do the old jobs. Request a call back, or book an eligible visit online when you know what you have bought.

Book online for eligible visits and get 10% off.

  • Computer repairs
  • IT support
  • Wi-Fi
  • CCTV
  • Data recovery
  • No Fix, No Repair Fee
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

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Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam was very helpful and informative and very patient as I'm not very techy. I'll be calling him again about getting in trouble thank you Sam.

Jenny Murray

★★★★★

Very happy with Sam. Resolved a multitude of issues that a previous technician could not. Great service and excellent advice. Highly recommend.

Margaret Brett

★★★★★

I live in Umina Beach. Sam has just helped me with my computer. He was absolutely wonderful very polite. Very charming and I am just so grateful 10 out of 10. Sam thank you.

maureen eldridge

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Device setup · Upper North Shore

Switching from Windows to Mac, or the other way, on the Upper North Shore?

Changing platforms is the setup job people underestimate most. Files move easily enough, but habits do not. Around the Upper North Shore we move the data across, then spend real time on the everyday tasks that now look different.

Platform switches we set up

  • Email folders that must arrive intact from an older Windows program.
  • Photo libraries that need to land in the new photo app, not a loose folder.
  • A printer that needs the right software for the new system.
  • Family sharing set up across the new laptop, phones and tablets.
  • A price for the full switch, agreed before we arrive.

How a switch visit runs

  • We list the programs you rely on and check what each has on the new system.
  • You approve the price and time, with room set aside for learning.
  • Follow-up questions after the first week can be handled remotely.

Upper North Shore suburbs we visit

We help households in Roseville, Lindfield and Killara, through Gordon and Pymble, and up to Wahroonga. Larger homes with a study, a family room and teenagers' bedrooms often mix Mac, Windows, iPhone and Android, so we set each piece up to share what it should and keep private what it should not.

Why Device setup calls us

Why Upper North Shore households call us when changing computer platforms

  • Habits, not only files

    • We show the new way to do the jobs you did daily on the old system.
    More
    • Shortcuts and settings adjusted so the new machine feels less foreign.
  • Email history kept whole

    • Years of folders moved from older email programs into the new mail app.
    More
    • Sent items and archives checked, not just the inbox.
  • Photos in the right place

    • Libraries imported into the new photo app with dates and albums intact.
    More
    • Duplicates sorted so the collection does not double overnight.
  • Mixed household, managed

    • Apple and Windows devices sharing printers, calendars and files without fuss.
    More
    • Family sharing for purchases and locations, if you want it.
  • Agreed figure first

    • The whole switch priced before we come, learning time included.
    More
    • Later remote follow-ups quoted clearly if you need them.
  • Old PC retired carefully

    • Files checked on the new machine before the old PC is touched.
    More
    • The old computer wiped or kept as a spare, your choice.

Start here

What this covers

A new computer on a new platform, plus the household gear around it. When a home business needs several machines sourced together, that is Procurement Scientist.

  1. 01

    The new machine, prepared

    Mac or Windows laptop or desktop updated and set up for the person who will use it most.

  2. 02

    Accounts on the new system

    Email, cloud storage and everyday apps signed in, with equivalents found for the old programs.

  3. 03

    Moving across platforms

    Documents, photos and mail folders brought over from the old system as far as practical.

  4. 04

    Printers and shared gear

    Printer, screens and the family TV connected so the new computer works with all of them.

  5. 05

    Learning the new way

    Time spent on the daily tasks that now look different, with notes to keep.

The visit

How it works

  1. 1

    List your programs

    What you use daily, and what each one becomes on the new system.

  2. 2

    Move and match

    Files, mail and photos moved, apps matched, printer connected.

  3. 3

    Practise together

    The everyday jobs done on the new computer while we are there.

Two fixed-price options

Online booking prices

  1. Start here

    Later date

    $190

    If it's not urgent

  2. If it can't wait

    Same day

    $207

    When available

  • 10% discount already in
  • Extra work quoted first

Peace of mind

No Fix, No Repair Fee.

If we cannot get the agreed work done under our terms, you do not pay that service fee.

We will be straight with you first. You decide.

Read the Terms & Conditions

How to start

From the first message to the visit.

  1. You pick how

    Book online, call for free advice, , or .

  2. You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. We lock the visit

    You see the price. If you agree, we lock a date that suits.

  4. We come to you

    That's the visit. We work through your list on the day.

Areas we cover

Device setup across Upper North Shore

Pick a place for its own local page, or call and we will check your street.

Can't see your suburb?

We still come. Call and we will check.

If your street is just over the line, we usually still come.

FAQ

Questions we hear in Upper North Shore

Yes. We bring the mail folders, contacts and photos across and put them into the Mac's own apps, so they behave like they belong there.

We check older folders and sent items too, not just the inbox, because those are usually the ones people miss later.

Neither direction is hard for the files. The adjustment is in the habits - where things are saved, how windows behave, which app does what.

We spend time on the tasks you do most and leave short notes, so the first week is less frustrating.

Yes. A shared calendar can be set up so it shows on iPhones, Android phones and the computers, whatever brand they are.

We set it up once, add each person, and test an appointment appearing on every device before we leave.

We check that before the visit. Often there is a newer version or a good replacement, and sometimes a web version does the job.

If nothing suitable exists, we tell you plainly so you can decide whether to keep the old computer for that one task.

Sounds fair enough?

Today, or another day?

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