PC Scientist · Wollongong · Network and Wi-Fi help
Upstairs fades by the back wall, the granny flat never holds a signal, and the modem needs a restart after every storm. Wollongong homes, from escarpment slopes to the flatter streets near the beach, ask a lot of one box in the hallway.
Network Scientist visits to test each floor and outbuilding, then sorts placement, settings or mesh with a clear next step. PC Scientist prices it first. Book an eligible visit online, or call 0493 563 381.
Book online for eligible visits and get 10% off.
We accept payments
Real Google reviews
Word for word, from people we have visited.
Network and Wi-Fi help · Wollongong
Homes across Wollongong and the Illawarra lose Wi-Fi room by room, especially on sloping blocks. Name the weak spot and we will tell you whether mesh, a better modem spot or a settings change fits.
Escarpment homes around Austinmer and Bulli often step down the slope, so each level needs its own coverage. Brick houses in Figtree and Unanderra lose the back rooms first. Corrimal and Dapto homes often bring a granny flat or studio into the job, and houses further south around Shellharbour and Albion Park bring newer layouts. We test before naming gear.
Why Network and Wi-Fi help calls us
Start here
Upstairs fade, storm-time dropouts, granny flats without signal and routers that never settle are all part of this. If only one laptop struggles while the phones are fine, try computer support first.
Upstairs rooms, granny flats and studios where distance or the slope leaves the signal weak.
Work calls that freeze at the back of the house, steadied by the change that actually lasts.
NBN boxes that drop after storms, router setup, and mesh placed to suit a sloping block.
Family homes, backyard studios and small shops, with separate staff and guest Wi-Fi where wanted.
When the NBN line is the trouble, we give you the evidence to take to your provider.
What we help with
Full lists inside each card, or see the Technology Services Hub.
Computer Repair Scientist
Slow or crashing PCs, repairs and upgrades.
Computer Support Scientist
Devices that will not connect, like PC to printer.
Cybersecurity Scientist
Scams, malware and safer accounts.
Security Camera Scientist
Planned, installed, on your phone.
Email Systems Scientist
Microsoft 365, Gmail and domains.
Data Recovery Scientist
Lost files, failing drives, backups.
Device Setup Scientist
New devices, plus printer fixes.
Custom PC Build Scientist
Gaming and performance PCs.
Web Design Scientist
Small business websites.
Business IT and projects
Offices, shops, tradies and projects.
Procurement Scientist
Sourced, delivered and set up.
Not sure which one? Tell us what you are seeing.
0493 563 381The visit
Which rooms fail, which devices, and whether storms make it worse.
Line, modem and Wi-Fi checked separately to find where it breaks.
Placement, settings, mesh or cabling, costed before new gear goes in.
Two fixed-price options
Start here
$190
If it's not urgent
If it can't wait
$207
When available
Peace of mind
If we cannot get the agreed work done under our terms, you do not pay that service fee.
We will be straight with you first. You decide.
Read the Terms & ConditionsHow to start
Book online, call for free advice, , or .
In the booking, on the call, or in the quote. Same idea.
You see the price. If you agree, we lock a date that suits.
That's the visit. We work through your list on the day.
If this is not the job
Want the longer guide? Network Scientist.
Areas we cover
Pick a place for its own local page, or call and we will check your street.
Towns we visit most 7
Can't see your suburb?
If your street is just over the line, we usually still come.
Find the right page
Not quite the right page? These cover the other jobs we take on in the same area.
At home
FAQ
Upstairs bedrooms in Figtree that fade out, granny flats in Corrimal that never get signal, escarpment homes around Austinmer and Bulli where the slope fights the router, and modems in Dapto that need a restart every evening.
Tell us which rooms fail and at what time of day, and we work back from there.
We test the NBN line, the modem and the Wi-Fi separately, so you know which one is falling short.
If the provider is at fault, we tell you exactly what to ask them to check, along with the readings that back it up.
Often, but not always. Brick walls, split levels and long hallways each need a different answer, so we look at the house before recommending gear.
Sometimes moving the modem or adding one well-placed access point is enough.
Quick jobs get a price on the phone. Mesh systems, access points or cabling get a clear quote once we have walked the house and any granny flat.
Where a repair cannot be finished, No Fix, No Repair Fee applies and you are not billed for the attempt.
