No Fix, No Fee
- If a shop network fault we take on cannot be fixed, there is no repair fee for that work.
- Honest advice when the old router behind the counter is the real problem.
In Wollongong, the guest Wi-Fi and the till should not be the same network. When the lunch rush knocks the POS offline, people working from the kitchen table and the spare room between the escarpment and the coast feel it at the counter.
PC Scientist sets up shop and cafe Wi-Fi in Wollongong so staff stay on one network and guests stay on another. A short call is enough to sort whether this is a visit, a remote session, or a written quote.
Wollongong cafes and shops between the escarpment and the coast need guest Wi-Fi off the till. When the lunch rush knocks the POS offline, PC Scientist will say whether a visit, a remote check, or a written quote fits.
Pick whichever suits the shift. If the POS is down right now, call.
Retail Wi-Fi in Wollongong and the Illawarra is tills, staff, and the odd back room. Wollongong and Fairy Meadow shops, Corrimal malls, Figtree strip stores. We start with what dropped, not a new router on day one.
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Till fine, staff iPad dead, guest Wi-Fi dead at lunch. A fuller office plan also lives on business networks.
The till is fine, the staff iPad is dead, lunch Wi-Fi dies.
Tills, printers, and handhelds on the right network.
Guest Wi-Fi that should not see the staff computers.
A modem in a cupboard that never covers the floor.
Evidence when the provider says the line is fine.
Visit
Till, handheld, guest phone, or the printer - and when.
Placement, split networks, or cabling - quoted first.
Walk the floor at a time that matches the fault.
Home users, small offices, internet issues, email setup, cybersecurity, and device setup - answered with no tech jargon.
Cafes on Crown Street and in Thirroul where the POS tablet drops when the room fills, shops in Warrawong and Shellharbour where the card terminal and customer Wi-Fi share one tired router, and back offices in Corrimal that lose the connection every afternoon.
Tell us when it happens and what the counter was doing, and we work back from there.
Yes. We set up a guest network that keeps customers well away from the POS, card terminals, and office files.
Customers get a simple password, and the business side stays private.
Yes. Visits can be booked before opening, after close, or on a quieter weekday.
Settings changes can often happen remotely while the shop is shut.
Small fixes are priced before we start. New access points or a network rebuild get a written quote after a look at the shop.
No Fix, No Repair Fee applies to repair work we cannot complete.