No Fix, No Fee
- If a device fault we take on cannot be fixed, there is no repair fee.
- Honest advice when a gadget simply will not do what you need.
The box is open, but the bookmarks, the photos, and the tax folders are still on the previous machine. The printer never showed up on the new profile, and the phone keeps asking which account to use.
Device Setup Scientist finishes Wollongong handovers - file transfers, phones, printers, and accounts - so everything lands where you expect. PC Scientist prices it first. Call 0493 563 381, request a call back, or book an eligible visit online.
Device setup across Wollongong is about getting new gear usable the same day. Bring what still fails - we will map an onsite setup visit.
Any option is fine. A quick list of the devices helps us plan the visit.
New gear lands in Wollongong and the Illawarra every week. Fairy Meadow and Corrimal get new PCs that still need printers and email. Figtree shops want the till and the phone on the same network. Unanderra homes want the TV to actually join the Wi-Fi.
Need a different type of help than the examples above for Wollongong? Browse specialist technology categories for Wollongong - each card is a starting point on this page. Or call 0493 563 381 for free advice across Wollongong.
Start here
A new computer, phone, or printer that should work on day one. Several machines sourced as a programme belongs on Procurement Scientist.
A new laptop, phone, or printer that should work on day one.
Accounts, Wi-Fi, and the apps you actually use every day.
Photos, files, and mail moved from the old device where that is practical.
Printers, monitors, and TV pairing that stay connected.
A handover you can follow after we leave.
Visit
Work, school, photos, printing - the daily jobs first.
Accounts, Wi-Fi, and the apps that matter.
A short handover, then you keep the device.
Home users, small offices, internet issues, email setup, cybersecurity, and device setup - answered with no tech jargon.
New phones, tablets, laptops, printers, scanners, smart TVs, streaming boxes, webcams, docks, and monitors.
If it plugs in or connects to Wi-Fi, we can usually get it working with the rest of your gear.
Yes. Contacts, photos, messages, and apps come across, and we check banking and email apps work before we leave.
The old phone is only wiped once you are sure nothing has been left behind.
Home office desks in Haywards Bay and Horsley, printers that will not stay connected in Corrimal, smart TVs for grandparents in Lake Heights, and new laptops for uni students in Keiraville.
Tell us what is in the boxes and we plan the visit around it.
We confirm what needs setting up and roughly how long it takes, and agree the price before the visit.
Most setups happen in one visit, and simple account fixes can often be done remotely.