PC Scientist · Dural

Signal for the studio, the gate and the house: Dural computer repairs and IT support

On a Dural acreage the tech is spread out. The business runs from a converted studio, the camera watches the gate at the end of the driveway, and the modem sits in the house where the NBN came in. Each gap can be closed, just not by guessing.

PC Scientist walks the property with you, finds where the connection gives out, and plans for the buildings you use. Computers needing repair are tested on the spot. Request a call back to start.

Book online for eligible visits and get 10% off.

  • Computer repairs
  • IT support
  • Wi-Fi
  • CCTV
  • Data recovery
  • No Fix, No Repair Fee
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

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JCB
Apple Pay
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Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

On time, friendly and efficient

Craig Marshall

★★★★★

Sam & co went above & beyond with their time & expertise when installing my new computer- Very professional & friendly service - highly recommend.

Michelle Johnston

★★★★★

Sam was very helpful and informative and very patient as I'm not very techy. I'll be calling him again about getting in trouble thank you Sam.

Jenny Murray

Read all our Google reviews

Why Dural calls us

Why people in Dural call about a studio PC that cannot reach the house NAS

  • Costs clear across the block

    • The cost of sorting the home office that drops Teams calls agreed before we start
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    • Coverage across the property priced area by area before any cabling
    • A written quote first if you want it on paper
    • You say yes to the scope before any work begins
    • Parts and labour listed separately so nothing is buried
  • Dural pays for fixes, not attempts

    • Your files come first if a failing drive is involved
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    • Property gear like cameras and shed links held to the same rule
    • We say so early when a repair is unlikely to pay off
    • No push to repair a device that is ready to retire
    • Honest odds up front, before any time is spent
  • Same-day help around Dural

    • A realistic arrival time that allows for long driveways off Old Northern Road
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    • An easy run from Glenhaven, Kenthurst, and Galston when the diary is open
    • Remote sessions can often start sooner than a visit
    • Handy when the business laptop that will not sync email lands on a deadline day
    • Phone triage first, so the trip is only made when hands are needed
  • No jargon at the door

    • Questions welcome, however basic they feel
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    • Honest word on what suits large single-level homes with a home office and a separate shed and what does not
    • No acronyms without a plain translation
    • No upsell pressure and no talking down
    • Straight advice on what NBN can carry across a big block
  • Help that fits the farm day

    • Help with real tasks, not just error codes
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    • Visits that fit around school runs and Old Northern Road commutes
    • One-on-one help from the same person across the job
    • No lock-in plans, just help when you need it
    • Onsite when the fault is physical, remote for quick software jobs
  • House, office, and outbuildings

    • Property businesses and family tech covered in one plan
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    • One point of contact for household and work tech
    • Simple fixes through to bigger setups
    • The same care for the family laptop as the work computer
    • Help for nurseries, landscapers, and home-based businesses as well as family homes
  • No fine print in Dural

    • New parts only with your sign-off
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    • No extras slipped in once the job is underway
    • Extra cabling or access points only after you approve them
    • Clear scope for acreage families, business owners, and retirees
    • A stop-and-check if the gate camera that stopped recording turns out bigger than it looked
  • Property-wide jobs, priced once

    • A fixed price once the cause is known
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    • No open-ended hours on the complicated jobs
    • A firm price for jobs that need more than one visit
    • Fixed quotes for the Wi-Fi out to the shed projects
    • Know the total before you commit
  • A set time in Dural

    • A call ahead if anything changes on the day
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    • Arrival times that allow for gates and long driveways
    • Easy to move the booking if plans change
    • No sitting at home all day waiting for a knock
    • We note long driveways off Old Northern Road when we book
  • One visit, several fixes

    • The house, the office, and the outbuildings in one run
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    • Repair, protect, set up, or back up many different gadgets
    • We start with whatever is stopping you most
    • Printers and smart TVs included when they are part of the problem
    • Computers, Wi-Fi, phones, and email in one booking
  • Done right, not rushed

    • Backups and updates checked so trouble is less likely next time
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    • Links out to the outbuildings built to stay up
    • A lasting answer for nurseries, landscapers, and home-based businesses, not a temporary bandage
    • We look for the real cause, not just a restart
    • Steadier tech for the months ahead
  • Local and accountable

    • Real outcomes, not pressure
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    • Knowing the Wi-Fi out to the shed will hold while you are away
    • Recommendations you can understand and question
    • Cameras and remote viewing checked so you can see the property from away
    • A local team that knows the roads around Glenhaven, Kenthurst, and Galston

Two fixed-price options

Online booking prices

  1. Start here

    Later date

    $190

    If it's not urgent

  2. If it can't wait

    Same day

    $207

    When available

  • 10% discount already in
  • Extra work quoted first

Peace of mind

No Fix, No Repair Fee.

If we cannot get the agreed work done under our terms, you do not pay that service fee.

We will be straight with you first. You decide.

Read the Terms & Conditions

How to start

From the first message to the visit.

  1. You pick how

    Book online, call for free advice, , or .

  2. You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. We lock the visit

    You see the price. If you agree, we lock a date that suits.

  4. We come to you

    That's the visit. We work through your list on the day.

FAQ

Questions we hear in Dural

Usually, yes. We map signal from the modem to the studio and the gate, test any cable or wireless link between buildings, and check the cameras' recorder. In the house we test the computer that is struggling - drive, fans, power, startup. Long distances and metal sheds are the usual cause of dropouts. We write it up, agree the price, then do the work.

We decide together on the call. There is no point booking a trip in Dural for something a remote session can fix, or the reverse.

If you are not comfortable with remote access, a visit in Dural is always an option.

Connecting a printer and getting back into an account are normal requests, not afterthoughts, for households and home offices.

We can show you the steps for finding a file you saved last week if you want to handle it yourself next time.

Households and home offices make up a lot of our work, alongside families and home offices.

The approach stays the same for acreage homes along Old Northern Road: plain language, clear pricing, practical fixes.

Pricing is explained up front. If a login that suddenly wants a code turns out to be bigger, we stop and talk it through before going on.

If more than one option makes sense for a backup nobody has checked, we lay them side by side so you can choose.

Sounds fair enough?

Today, or another day?

Book online Save 10% Call for free advice 0493 563 381