No Fix, No Fee
- If we cannot get the network working better, there is no repair fee.
- Honest advice when the answer is a proper link to the shed, not another restart.
Strong in the lounge, gone by the back verandah. Fine for email, useless for a video call from the shed. Hawkesbury homes come in every shape, from brick cottages with thick walls to acreage where the office sits a long way from the modem.
PC Scientist plans the network for your layout, using mesh, access points, or a cable run where that is the reliable answer, and tests it where you actually work. Call, request a call back, or ask for a written quote.
Hawkesbury properties on acreage and river flats need coverage that matches the layout. PC Scientist maps the dead zones, then quotes the fix that fits the block.
One is enough. A quick description of the property helps us plan the visit.
Wi-Fi jobs are a map in the Hawkesbury. Dead rooms in Windsor, mesh that never quite landed in Richmond, shop networks in Kurrajong, and NBN boxes hiding in laundries in Windsor. We start with what you can see, then the gear.
Need a different type of help than the examples above for Hawkesbury? Browse specialist technology categories for Hawkesbury - each card is a starting point on this page. Or call 0493 563 381 for free advice across Hawkesbury.
Start here
Slow Wi-Fi, dropouts, dead rooms, and routers that never quite behave. If only one laptop fails and the phone Wi-Fi is fine, start with computer support.
Dead rooms, upstairs dropouts, granny flats, and weak calls.
Zoom and Teams that freeze - we find the smallest change that holds.
NBN boxes, mesh in a cupboard, and settings before another extender.
Homes, shops, and separate staff and guest Wi-Fi when that is the job.
Sometimes the line is the problem. We help you call the provider with evidence.
Visit
Time of day, which devices, and whether the modem lights stay happy.
We say which side of the socket the fault looks like.
Placement, settings, mesh, or cabling - quoted before new gear.
Dead zones in long farmhouses, sheds and granny flats with no signal, NBN fixed wireless and satellite dropouts, and mesh systems that never covered the far rooms. We work from the river flats to the hill villages.
Tell us where the modem sits and where the signal gives up.
Coverage problems nearly always need a visit, so we can walk the house and the outbuildings. Some router settings and provider checks can be done remotely first.
If the property is a long drive out, we try to bundle the network with any other jobs you have.
Your internet provider and connection type, where the modem sits, and which rooms or buildings need coverage.
A rough sketch of the house and sheds helps when the property is large.
We assess first, then quote the gear and labour before installing anything. Larger jobs get a fixed price.
No Fix, No Repair Fee applies to repair work we cannot complete, and you still get clear advice on the next step.