PC Scientist · Concord

Concord computer repairs and IT support, right through to the back rooms

Concord's larger homes often put the home office in a rear extension, which is exactly where the Wi-Fi runs thin. The family PC crawls once school finishes, and a parent's email went quiet on their phone a week ago without anyone noticing.

PC Scientist comes to Concord to extend coverage and check hardware, or sorts mail and software remotely. If a local cafe's ordering tablet keeps dropping, that is a visit we do as well. Call 0493 563 381 or request a written quote.

Book online for eligible visits and get 10% off.

  • Computer repairs
  • IT support
  • Wi-Fi
  • CCTV
  • Data recovery
  • No Fix, No Repair Fee
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
Mastercard
American Express
JCB
Apple Pay
Google Pay
Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam gave us fantastic Customer Service! Prompt response and fixed our problem with amazing expertise.

Jo Scarsbrick

★★★★★

On time, friendly and efficient

Craig Marshall

★★★★★

Sam & co went above & beyond with their time & expertise when installing my new computer- Very professional & friendly service - highly recommend.

Michelle Johnston

Read all our Google reviews

Why Concord calls us

The printer that stopped talking to the PC, the work laptop that crawls, and the Wi-Fi that only works in one room - why Concord people call

  • You hear the number first

    • Options in real dollars for established families, retirees, and professionals
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    • Upfront figures that suit cafes, clinics, and home offices
    • Price changes flagged before they happen
    • No bill shock once the visit wraps up
    • Parts priced separately so nothing hides in the total
  • If it cannot be fixed, no repair fee

    • No repair fee if we cannot sort a mesh system that misses the back extension
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    • Handy when the obvious fixes on a home office laptop, smart TVs, and a family printer have already been tried
    • Straight word on the odds before any parts go in
    • We say so when a part would cost more than the device is worth
    • No push to keep spending on a machine that is ready to retire
  • Help today when the diary allows

    • Faster help when a smart TV that keeps buffering stops the day
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    • Same-day visits in Concord when a slot is free, and a straight answer when it is not
    • Quick phone triage before anyone gets in the car
    • What to leave alone until we arrive, said over the phone
    • Short jobs squeezed in when the schedule frees up
  • Questions welcome, however small

    • Advice on a home office laptop, smart TVs, and a family printer in everyday words
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    • Straight answers for cafes, clinics, and home offices with no time to waste
    • Every change explained before we make it
    • Ask the same question twice and get a patient answer twice
    • Honest when something is not worth the money
  • Watch, learn, or walk away

    • Steps written down in case a smart TV that keeps buffering turns up again
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    • Help with real tasks on a home office laptop, smart TVs, and a family printer, not just error codes
    • Practice runs for things you want to do yourself
    • Remote follow-ups for small tweaks later
    • Nothing changed that you did not ask for
  • Home offices welcome

    • Help for small teams near Majors Bay Road without a full-time IT person
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    • Support for established families, retirees, and professionals
    • New staff laptops set up the same way
    • Simple fixes through to bigger setups
    • Home offices set up so work and family traffic stay out of each other's way
  • Nothing added without asking

    • Parts and labour listed separately for cafes, clinics, and home offices
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    • We ask first before adding anything to a job in Concord
    • Clear options when there is more than one way to fix it
    • New parts only with your sign-off
    • No call-out add-ons turning up later
  • A set price once we know the cause

    • A quote for coverage in a rear extension beyond a brick wall before any cable is run
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    • A written figure for established families, retirees, and professionals who like to sleep on it
    • Multi-device setups priced as one project
    • Options compared when more than one path makes sense
    • Once we know the cause, a fixed price can be quoted
  • A set time in Concord

    • Visits timed so the job in a rear extension beyond a brick wall is done before the day fills up
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    • A call ahead if traffic near Majors Bay Road runs long
    • No need to take the whole day off
    • Weekday slots that fit around work and appointments
    • A text before we arrive so you are not watching the street
  • Save it all for one visit

    • More value from a visit when a mesh system that misses the back extension is one of several jobs
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    • Setup, repair, and protection for Californian bungalows and large family homes without juggling providers
    • Computer, Wi-Fi, phone, and email in one booking
    • Handy when three small problems have been waiting for one visit
    • Write a list before we arrive and we work through it in order
  • Fixes that last in Concord

    • A proper fix for a smart TV that keeps buffering, not a workaround
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    • Fixes that suit Californian bungalows and large family homes
    • Checks after the fix so it holds up in daily use
    • No quick restarts dressed up as a repair
    • Long-term fixes over temporary workarounds
  • Help you can trust in Concord

    • Peace of mind that family photos and household paperwork are backed up and safer
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    • Calm help when tech trouble lands in the middle of coffee on Majors Bay Road and weekend sport at the parks
    • Everything tested before we leave
    • Advice you can follow before you agree to any work
    • A setup that suits how you actually live and work

Two fixed-price options

Online booking prices

  1. Start here

    Later date

    $190

    If it's not urgent

  2. If it can't wait

    Same day

    $207

    When available

  • 10% discount already in
  • Extra work quoted first

Peace of mind

No Fix, No Repair Fee.

If we cannot get the agreed work done under our terms, you do not pay that service fee.

We will be straight with you first. You decide.

Read the Terms & Conditions

How to start

From the first message to the visit.

  1. You pick how

    Book online, call for free advice, , or .

  2. You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. We lock the visit

    You see the price. If you agree, we lock a date that suits.

  4. We come to you

    That's the visit. We work through your list on the day.

FAQ

Straight answers for Concord

Mostly it is distance and walls rather than a faulty computer. We measure the signal in each room, check where the modem sits and whether a mesh point or cable would help. We also test the computer's own wireless card in case it is weak. The plan and the price are agreed before we fit anything.

We decide on the phone first. Logins and email often clear remotely. If it is the Wi-Fi in the rear extension, we come to you.

Tell us about school-zone traffic and driveway parking early so the visit runs smoothly.

Absolutely. Small problems like the cafe tablet that drops orders can eat a whole afternoon, and sorting them is part of the job.

If several small things have piled up in Concord, we can take them in one visit.

We look after Federation bungalows, Californian bungalows, and newer family homes, and Majors Bay Road cafes, shops, and home-based businesses.

Small teams without IT staff are a good fit, especially around Majors Bay Road.

After a short chat about the parents' email that went quiet, we outline the options and the cost. Bigger jobs get a fixed price once diagnosed.

No Fix, No Repair Fee covers repair work we cannot finish, so families, hospital staff, and long-time locals are not paying for a dead end.

Sounds fair enough?

Today, or another day?

Book online Save 10% Call for free advice 0493 563 381