No Fix, No Fee
- Repair versus replace talked through plainly across the Inner West before any money changes hands.
- Worried about paying for an attachment that bounces and getting nothing back? If we cannot fix it, there is no repair fee.
Mail arrives on the phone but never on the PC. Outlook keeps asking for a password it already has. Inner West inboxes go silent overnight more often than people admit, and it is a mailbox problem, not a you problem.
PC Scientist fixes email for Inner West homes and small desks. Most account and sync faults are sorted remotely, with a visit when the PC profile is tangled. Call 0493 563 381 or request a call back.
Inner West households rely on mail that simply arrives. PC Scientist checks the account, the app, and the provider path so you know the practical next step.
You only need one of the three for Inner West email support, and if the issue feels urgent or confusing start with the phone
Inbox trouble is the same in the Inner West whether you are in Marrickville or Leichhardt. Outlook that will not send in Ashfield, phones that will not sync in Balmain, and Microsoft 365 that looped after a password change.
Need a different type of help than the examples above for Inner West? Browse specialist technology categories for Inner West - each card is a starting point on this page. Or call 0493 563 381 for free advice across Inner West.
Start here
Mail stuck in outbox, empty on the phone, or looping a password. Work mailboxes and shared inboxes also live on business email.
Outbox stuck, empty phone inbox, or a password loop after a change.
Outlook, Gmail, and everyday ISP mailboxes on computer and phone.
A new account, forwarding, or a mailbox that only works on one device.
Two-factor recovery explained without pressure.
A suspicious message or locked account - calm next steps, not a scare.
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App, device, and whether send, receive, or both failed.
Settings in an order that does not lock you out further.
Mail moving again, with notes if you need to repeat a step.
Yes - terraces from Glebe out to Marrickville are part of the usual visit area. If you are further out, ask and we will tell you honestly what is possible.
Tell us the best window. We would rather fit the Inner West visit into your day than ask you to clear it.
It depends on the fault. Sign-ins, settings, and software can often start remotely. If it is an inbox that stopped receiving overnight, we will tell you on the call which way makes more sense.
If you are not comfortable with remote access, a visit across the Inner West is always an option.
Small jobs like moving mail to a new provider are often what makes the day easier, and we would rather sort them properly.
Bring a list. One visit across the Inner West can often clear several small tasks at once.
Small teams across the Inner West without an IT person are a good fit, and so are households. We are not built for big enterprises needing 24/7 cover.
When home and work share the same gear across the Inner West, one visit can cover both.