No Fix, No Fee
- If we cannot recover your files, there is no repair fee.
- We tell you early if a drive needs a specialist lab.
The folder that should be there is not. Years of photos, client quotes, or mail sat on one drive in a terrace study, and now it will not open or has gone silent.
PC Scientist assesses data recovery across the Inner West, explains the options honestly, and helps set up backup so the next failure is smaller. Call 0493 563 381 before trying anything else on the drive, or request a call back.
Inner West families and small desks ring when photos, tax files, or client folders vanish mid-save. PC Scientist assesses the drive path first, then explains what can be tried before anyone opens the case.
Any one of these works. Keep the device switched off until we have talked.
Missing files in the Inner West are handled carefully. Ashfield and Balmain bring drives that click. Leichhardt has the laptop that will not boot with photos still on it. Drummoyne wants a backup plan so this is the last scare.
Looking for a named service line in Inner West? Jump to service categories covering Inner West, pick the closest match, then call if you are still unsure across Inner West.
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Missing files, a drive that will not open, or a PC that will not boot with photos still on it. If the machine still runs, use computer repair or computer support.
Stop using the drive. Do not format, reset, or keep saving over it.
A drive that vanished, stalled on the logo, or makes new noises.
An SSD that is not detected, or files that open as garbage.
USB sticks, camera cards, and folders deleted from a PC that still turns on.
The machine will not start, and the files inside it matter more than the PC.
You hear likely paths and limits before recovery work starts.
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Stop writing to the drive if it is clicking, missing, or asking to format.
Device type, when it started, and whether the files still matter more than the PC.
Local attempt, leave it off, or a lab path - quoted before work.
Thesis files on a failing laptop, photographers' external drives that will not mount, deleted client folders, and phone photos that never backed up. We hear from Camperdown students, Marrickville creatives, and small offices in Leichhardt.
Stop using the device if you can.
After a careful assessment, yes. We check the drive's condition and explain your options before anything risky is tried.
If it needs a specialist lab, we tell you and help arrange it.
We set up automatic backups to the cloud, an external drive, or both, and show you how to check they work.
Creative work gets versioned backups so an overwrite is not the end.
You hear the likely cost after the assessment and before any recovery work. Lab work is quoted separately.
No Fix, No Repair Fee applies if we cannot recover the files.