No Fix, No Fee
- If we cannot clean up a compromised machine, there is no repair fee.
- Straight advice when a laptop should be wiped and rebuilt instead.
Northern Beaches offices feel it when a Dee Why inbox fills with phishing and a Mona Vale login starts asking for codes nobody requested. The team still needs client files open without panic.
PC Scientist helps Northern Beaches businesses onsite or remotely after scam mail, suspicious sign-ins, and soft lockouts. Say what the screen showed. We keep the next step clear.
Small businesses from Manly through Avalon handle invoices and client work every day. PC Scientist helps after scams and basic hardening without jargon.
Pick whichever suits. If money or an account may be at risk right now, call.
Business scare moments on the Northern Beaches are phishing, odd invoices, and a PC that started acting strange. Newport, Avalon, Manly, and Dee Why desks get calm checks - no panic upsell.
Need a different type of help than the examples above for Northern Beaches? Browse specialist technology categories for Northern Beaches - each card is a starting point on this page. Or call 0493 563 381 for free advice across Northern Beaches.
Start here
A fake invoice, a remote-access caller, or a login alert on a work PC. Home scares start on cybersecurity.
A fake invoice, a remote-access caller, or a login alert.
What was clicked or installed, before anyone panics.
Pop-ups on the front-desk PC, removed with caution.
Mailbox and Microsoft 365 checks after a scare.
Safer defaults on the computers people actually use.
Visit
Message, caller, or pop-up - before changing anything.
Accounts and the till PC, then cleanup.
Habits that reduce the next scare.
Fake invoices with changed bank details, Microsoft 365 accounts signing in from overseas, staff clicking a convincing delivery text, and laptops nobody has updated in a year. We hear it from Brookvale workshops, Dee Why clinics, and Manly offices alike.
If something just feels off, that is reason enough to ring.
Do not pay any changed bank details or reply to the message. Note what was clicked and which accounts might be affected, then call.
We help lock the account, check for hidden forwarding rules, and work out what else was reached.
Yes. Many checks happen remotely, and device work is staged so only one or two people are offline at a time.
Each change is explained in plain words so staff know what to expect at their next sign-in.
You hear the cost before we start. Team-wide hardening gets a fixed quote once we know how many devices and accounts are involved.
No Fix, No Repair Fee applies to repair work we cannot complete.