PC Scientist · Rathmines

Rathmines computer repair and IT support for homes that grew their tech in layers

In Rathmines the tech often arrived one piece at a time - a modem from the last plan change, a printer from years back, a desktop that has done a decade of service. When one piece sulks, the rest follow, and the lakeside study goes quiet.

PC Scientist untangles what you already own before anything new is mentioned, and that works for a lounge-room setup or a small business run from the spare room. Book a visit, or call and we can start remotely.

Book online for eligible visits and get 10% off.

  • Computer repairs
  • IT support
  • Wi-Fi
  • CCTV
  • Data recovery
  • No Fix, No Repair Fee
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
Mastercard
American Express
JCB
Apple Pay
Google Pay
Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Sam is very responsive and efficient, highly recommended. My shop register was broken which was very frustrating, but he helped us fix it and save us a lot of headache.

Crystal Wang

★★★★★

Sam did a fantastic job cleaning up my PC and physically removing all the dust. He was thorough, professional, and got everything running smoothly again. Highly recommend Sam for anyone needing PC cleaning or maintenance!

Alex Sugar

★★★★★

Super helpful fixing my broken keyboard :)

Rebecca Sylvia

Read all our Google reviews

Why Rathmines calls us

Rathmines when the phone off the network is the start and the printer that is offline again is still waiting

  • Money spent where it counts

    • No paying for a service plan you will never use
    More
    • Money kept for the parts of the job that matter to retirees, families, and boating locals
    • Repair, upgrade, and replace laid out with the cost of each
    • Gear bought only when it will actually help
    • We say so when a fix costs more than the device is worth
  • Repairs done where the gear lives

    • Screens, drives, fans, and ports checked where the machine sits
    More
    • Parts ordered with a clear timeframe when one is needed
    • No carrying a desktop to a shop and waiting days
    • Setups in lakeside homes and older fibro cottages put back the way you like them
    • You can watch, ask questions, or get on with your day
  • From sluggish to quick again

    • Pop-ups and unwanted programs removed
    More
    • Fans and dust checked on machines that run hot
    • Browsers tidied so websites stop crawling
    • Updates caught up and scheduled so they stop interrupting
    • SSD and memory upgrades where they make a real difference
  • Advice before anything is booked

    • Describe what you are seeing, even without the right words
    More
    • Online booking for standard visits when you already know what you need
    • We tell you honestly whether it needs a visit
    • Complex jobs can start with a call back or a written quote
    • Request a call back if now is not a good time
  • Someone who knows your setup

    • Notes kept so the next visit starts where the last one ended
    More
    • Familiar with how lakeside homes and older fibro cottages tend to be set up
    • No repeating your story to a new technician each time
    • Easy to book again when the next thing comes up
    • The person who diagnosed it is the person who fixes it
  • Video calls that stay clear

    • Backups for work files kept on the home computer
    More
    • Printing and scanning ready for the paperwork days
    • Work and family traffic balanced so meetings stay clear
    • A proper setup for tradies and bookkeepers working from home
    • Cables laid out so the desk stays tidy
  • No Fix, No Repair Fee

    • Fair terms for tradies and bookkeepers working from home, where downtime already costs enough
    More
    • You still leave with a plain next step, fixed or not
    • Less risk after the obvious fixes have already failed
    • No push to spend on a machine that is ready to retire
    • An honest call early when something is not worth fixing
  • A set price once we know the cause

    • We diagnose first, then quote one fixed price
    More
    • Useful when a desktop that crawls every morning needs more than a quick tweak
    • Handy for network or camera projects where scope matters
    • Know the total before you commit
    • No creeping hours if the job runs long
  • Booked around your week

    • Early and after-school times where the diary allows
    More
    • Timed around weekend sailing and walks around Rathmines Park
    • Book online for a standard visit, or call and we find a time together
    • Remote follow-ups so nobody has to stay home twice
    • Short visits for one small job, longer ones for the list
  • Bring the whole list

    • Several issues can often be sorted in one visit
    More
    • We start with whatever is stopping you most
    • A tablet, a family PC, and a smart TV looked at alongside email and accounts
    • Write a list before we arrive and we work through it in order
    • If time runs out, you get a clear plan for what is left
  • Accounts locked down properly

    • A calm check after a suspicious call, text, or pop-up
    More
    • Calm help for retirees, families, and boating locals who have been caught off guard
    • Settings that make the next scam easier to spot
    • Passwords reset in the right order so accounts stay locked down
    • Two-step sign-in on the accounts that matter most
  • Someone to call back

    • Advice by phone when something small pops up
    More
    • A quick check-in if a fix needs time to prove itself
    • Easy to book again in Rathmines when the next thing comes up
    • Questions after the visit are always welcome
    • Remote follow-ups for small tweaks

Two fixed-price options

Online booking prices

  1. Start here

    Later date

    $190

    If it's not urgent

  2. If it can't wait

    Same day

    $207

    When available

  • 10% discount already in
  • Extra work quoted first

Peace of mind

No Fix, No Repair Fee.

If we cannot get the agreed work done under our terms, you do not pay that service fee.

We will be straight with you first. You decide.

Read the Terms & Conditions

How to start

From the first message to the visit.

  1. You pick how

    Book online, call for free advice, , or .

  2. You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. We lock the visit

    You see the price. If you agree, we lock a date that suits.

  4. We come to you

    That's the visit. We work through your list on the day.

FAQ

Questions we hear in Rathmines

We look at drive health, memory, startup load and how old the parts really are. Often a tired drive or years of clutter is the cause, and a new solid state drive brings it back to life. Sometimes replacement makes more sense, and we say so plainly. Either way you know the cost and agree to it before we touch anything.

Remote help suits accounts, email, and software. A visit makes more sense when the Wi-Fi out to the garage workshop or the hardware needs hands on it.

If the winding lake road might slow us down, tell us and we will pick a time that works.

Of course. Small things like the scam call claiming to be the bank can swallow an afternoon, and sorting them is part of the work.

If it turns out bigger, like the lounge TV that buffers during the footy, we tell you before the visit runs longer.

Retirees, families, and boating locals make up most of our calls in Rathmines, and small businesses are just as welcome.

When the home PC and the work laptop share one network at a lakeside home near the old Catalina base, one visit can cover both.

The cost comes before the work. If the laptop that crawls from the moment it boots needs more digging, we explain why and quote that clearly too.

No Fix, No Repair Fee covers repairs we cannot finish, so retirees, families, and boating locals never pay for a dead end.

From Rathmines we regularly head to Fishing Point, Balcolyn, and Toronto, and further across Lake Macquarie.

Just beyond Rathmines? Ask anyway - remote help works right across NSW.

Sounds fair enough?

Today, or another day?

Book online Save 10% Call for free advice 0493 563 381