PC Scientist · Buttaba

Buttaba IT support and computer repair, done your way

Some Buttaba folk pull up a chair and want to see each step. Others would rather wander off and return to a computer that behaves. We are comfortable either way. When you ring, mention how you like to work, and what has been bothering you lately.

PC Scientist comes to Buttaba homes by the lake, or helps from a distance when the trouble lives on the screen. A call back can be arranged if you would like to chat first.

Book online for eligible visits and get 10% off.

  • Computer repairs
  • IT support
  • Wi-Fi
  • CCTV
  • Data recovery
  • No Fix, No Repair Fee
  • One-on-one help - a PC Scientist technician sitting with an older client at her laptop.

We accept payments

Visa
Mastercard
American Express
JCB
Apple Pay
Google Pay
Afterpay
Zip
Bank debit

Real Google reviews

What locals say after a PC Scientist visit.

Word for word, from people we have visited.

★★★★★

Great work. Really Happy with the service

Rosemary Vituseck

★★★★★

Great service and the technician is very friendly and he is a champion! Very skilled and knowledgeable to everything especially in troubleshooting amd giving the beat solution to the problem

Manuel Luzuriaga

★★★★★

Amazing service and very personable! Quick diagnosis and fix even though it was the weekend

Alec Rohrs

Read all our Google reviews

Why Buttaba calls us

The phone that will not stay connected, the work email that will not open, and the computer that will not shut down - why Buttaba people call

  • Know the cost first

    • Quotes built on what we actually find
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    • One laptop or the whole house, the figure is clear first
    • Costs talked through in plain dollars, not vague ranges
    • You decide whether to go ahead once you see the number
    • The final bill matches what you agreed
  • Straight answers on older machines

    • No push to buy new when a fix will do
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    • A straight view on whether an older machine is worth the money
    • Told early when the odds look poor
    • Files and photos talked about before anything is swapped out
    • Repair costs weighed against the price of replacing
  • Urgent jobs moved up the list

    • Quick triage on the phone so the visit is useful
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    • A text when we are on the way
    • Work-critical devices looked at first
    • Next-morning slots offered if today is full
    • Same-day visits when the calendar has room
  • No jargon, just answers

    • Basic questions welcomed, never rushed
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    • Calm help for anyone who finds tech stressful
    • No lectures on specs or settings
    • Everything explained in everyday words
    • Written notes you can keep for next time
  • Onsite or remote, you choose

    • Simple cheat sheets for the tasks you do most
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    • Remote follow-ups so small issues do not need a visit
    • Short check-ins for small questions later
    • A quick demo before we pack up
    • Help focused on the apps and devices you really use
  • Local homes and businesses

    • Retirees who chose a quiet spot by the lake
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    • Families on the western shore
    • People working from a spare room
    • Weekenders who want things working when they arrive
    • Home businesses run from the kitchen table
  • Nothing added later

    • Extra work only goes ahead once you say yes
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    • Invoices and receipts sent straight to your inbox
    • Nothing sold to you that you did not ask about
    • If something new turns up, we stop and ask
    • Every job agreed before we start
  • Complex work quoted clearly

    • Room to adjust the plan without starting again
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    • Scope agreed in writing so nothing drifts
    • Mesh Wi-Fi and cabling plans priced before install
    • Stages broken down so you can spread the work
    • No open-ended hourly meter on project work
  • Visits that turn up on time

    • Early or later slots where available
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    • A reminder message before we arrive
    • Easy rescheduling if your day shifts
    • Online booking for eligible visits
    • Home visits and remote sessions booked the same simple way
  • The whole tech pile at once

    • Phones, tablets, and smart TVs covered too
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    • Security basics tidied up during the visit
    • Holiday homes checked so the internet is ready on arrival
    • New devices set up alongside the old fixes
    • One call instead of chasing several people
  • Root causes, not quick patches

    • Cables and gear left tidy and labelled
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    • Settings checked on every affected device
    • Follow-up if the same issue shows up again
    • Quality parts where a part is needed
    • Notes kept so the next visit starts ahead
  • Calm, reliable local help

    • Your home and privacy respected on every visit
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    • Families and small businesses treated the same way
    • A team that knows the quiet corners of the lake
    • Support that remembers your setup
    • Backups in place so files are protected

Two fixed-price options

Online booking prices

  1. Start here

    Later date

    $190

    If it's not urgent

  2. If it can't wait

    Same day

    $207

    When available

  • 10% discount already in
  • Extra work quoted first

Peace of mind

No Fix, No Repair Fee.

If we cannot get the agreed work done under our terms, you do not pay that service fee.

We will be straight with you first. You decide.

Read the Terms & Conditions

How to start

From the first message to the visit.

  1. You pick how

    Book online, call for free advice, , or .

  2. You tell us what's going on

    In the booking, on the call, or in the quote. Same idea.

  3. We lock the visit

    You see the price. If you agree, we lock a date that suits.

  4. We come to you

    That's the visit. We work through your list on the day.

FAQ

Straight answers for Buttaba

Often both. We look at what loads at startup, how full the drive is, whether the drive is healthy, and how much memory the machine has. Old spinning drives are a common cause, and a solid state swap can make a big difference. Unwanted programs get removed. We explain the options in plain words, and the price is agreed before work starts.

Often, yes. We check your Wi-Fi and phone settings, and can set up Wi-Fi calling so calls work even when mobile coverage is weak.

We also make sure the phone stays connected to the home network.

We test coverage around the house and suggest the simplest fix, like moving the router, adding mesh, or running a cable.

The aim is a steady signal where you actually work.

Yes. We visit Buttaba and nearby lakeside suburbs, and some problems can also be fixed remotely.

We will suggest what is easiest for you.

We help across the western side of Lake Macquarie, including Toronto, Fennell Bay, Blackalls Park, and Bolton Point.

Quiet pockets like Buttaba are part of our usual western shore run.

Yes. We tell you the price on the phone, and write it down for anything larger so you can think it over.

There is never any pressure to go ahead on the day.

Sounds fair enough?

Today, or another day?

Book online Save 10% Call for free advice 0493 563 381