No Fix, No Fee
- If a new device has a fault we cannot sort during setup, that part carries no repair fee.
- A plain heads-up if new gear seems faulty straight out of the box.
The new laptop for Mum is still in its box. The old one has her email, her photos, and a printer that only works with it. Sutherland Shire families often want the move done properly, with someone patient enough to show her how it all works afterwards.
Device Setup Scientist, part of PC Scientist, moves files, sets up email, phones, and printers, and walks through the new device onsite. Phone 0493 563 381 or request a call back.
Sutherland Shire homes unlock new devices and then stall. PC Scientist completes transfers and everyday gear so the new machine is ready to use.
Choose any of the three. A quick list of the new devices is enough to get going.
New gear lands in the Sutherland Shire every week. Miranda and Caringbah get new PCs that still need printers and email. Cronulla shops want the till and the phone on the same network. Menai homes want the TV to actually join the Wi-Fi.
Need a different type of help than the examples above for Sutherland? Browse specialist technology categories for Sutherland - each card is a starting point on this page. Or call 0493 563 381 for free advice across Sutherland.
Start here
A new computer, phone, or printer that should work on day one. Several machines sourced as a programme belongs on Procurement Scientist.
A new laptop, phone, or printer that should work on day one.
Accounts, Wi-Fi, and the apps you actually use every day.
Photos, files, and mail moved from the old device where that is practical.
Printers, monitors, and TV pairing that stay connected.
A handover you can follow after we leave.
Visit
Work, school, photos, printing - the daily jobs first.
Accounts, Wi-Fi, and the apps that matter.
A short handover, then you keep the device.
New laptops missing the old email and photos, printers that will not join the new Wi-Fi, phones that lose family mail after a number port, and second screens that will not wake with the new PC. We set them up in homes from Cronulla to Menai and small offices in Caringbah and Sutherland.
Not sure what goes with what? Lay it all out and we sort the order.
Setup works best in person, so everything gets connected where it will live. A few account moves can be finished remotely later.
We plan the visit around how many devices you have and how the home is laid out.
The new gear, the old device if you still have it, and the email addresses you sign in with. Passwords help, though we can recover lost ones with you.
Keep the boxes handy - leads and chargers love to hide inside.
Tell us what needs setting up and you get the price before we begin. A handful of devices in one visit are quoted together.
If something turns out to be faulty, you hear about it before we spend more time on it.