No Fix, No Fee
- If a network fault we take on cannot be fixed, there is no repair fee.
- Honest advice when the provider's modem is the real problem.
In St George houses set back from the railway, the front rooms near the street often look strong while the rear kitchen and upstairs study fade. Video calls drop in the same rooms every weeknight. The modem still sits by the front window.
Network Scientist visits St George to place mesh, rethink modem placement, and cover the rooms that actually work. Call 0493 563 381 or book an eligible visit.
St George homes stretch signal from street-front rooms to rear kitchens. PC Scientist designs coverage so the rooms you use hold a stable link.
Any one of these works. A rough idea of your home layout helps us plan.
Wi-Fi jobs are a map in St George. Dead rooms in Kogarah, mesh that never quite landed in Rockdale, shop networks in Oatley, and NBN boxes hiding in laundries in Blakehurst. We start with what you can see, then the gear.
Need a different type of help than the examples above for St George? Browse specialist technology categories for St George - each card is a starting point on this page. Or call 0493 563 381 for free advice across St George.
Start here
Slow Wi-Fi, dropouts, dead rooms, and routers that never quite behave. If only one laptop fails and the phone Wi-Fi is fine, start with computer support.
Dead rooms, upstairs dropouts, granny flats, and weak calls.
Zoom and Teams that freeze - we find the smallest change that holds.
NBN boxes, mesh in a cupboard, and settings before another extender.
Homes, shops, and separate staff and guest Wi-Fi when that is the job.
Sometimes the line is the problem. We help you call the provider with evidence.
Visit
Time of day, which devices, and whether the modem lights stay happy.
We say which side of the socket the fault looks like.
Placement, settings, mesh, or cabling - quoted before new gear.
Double-brick walls, concrete apartment floors, long single-level homes, and houses stepped down a slope all block signal. A modem by the front window rarely reaches a rear kitchen, a rumpus room, or an upstairs study.
We check where the signal fades before suggesting anything.
Often, but not always. Sometimes moving the router or adding one cable does more than a new kit.
We recommend the smallest change that actually fixes it.
Yes. We test the line, the modem, and the Wi-Fi separately so you know whether to call the provider.
If it is the provider, we tell you exactly what to ask them.
We give you the price before any work. If new gear is needed, the full cost is agreed before anything is bought.
No Fix, No Repair Fee applies to repair work we cannot complete.