No Fix, No Fee
- If a network fault we take on cannot be fixed, there is no repair fee.
- Honest advice when a tired switch or router should go, not be patched again.
Why does the shared folder crawl only after ten? Why will the meeting room screen wake for some laptops and not others? In small offices around Macquarie Park, staff and guest networks often end up tangled together.
PC Scientist maps the office network in plain terms - who belongs on which network, where the files live, and which cable run is failing. Call 0493 563 381, ask for a call back, or book an eligible visit online.
Ryde sits between river suburbs and station streets with small offices mixed through the blocks. PC Scientist sorts business networks so the day can start without guessing which cable failed.
One of the three is plenty. If nobody in the office can get online, call.
Business networks in Ryde and Hunters Hill are staff Wi-Fi, guest Wi-Fi, and the printer that will not stay found. Epping, Gladesville, Hunters Hill, and Macquarie Park offices get a map before anyone buys mesh.
Need a different type of help than the examples above for Northern Suburbs? Browse specialist technology categories for Northern Suburbs - each card is a starting point on this page. Or call 0493 563 381 for free advice across Northern Suburbs.
Start here
Calls freeze in one room, shared drives crawl after 10am, guest Wi-Fi colliding with staff. Home dropouts start on Wi-Fi and network help.
Calls freeze in one room, shared drives crawl after 10am.
Staff and guest Wi-Fi that should not share the same path.
Printers, NAS, and workstations that drop at the worst time.
Access points placed for coverage, not guesswork.
A written plan before you buy another box.
Visit
Time of day, which rooms, and which devices.
Which side of the socket the fault looks like.
Settings, placement, mesh, or cabling - quoted first.
Wi-Fi that drops at the same time every day, printers that fall off the network, slow file shares, dead spots in meeting rooms, and guest Wi-Fi sharing the office link. We see it in Macquarie Park offices, Top Ryde shops, and clinics in Eastwood and Gladesville.
Tell us when it happens and who notices first, and we work back from there.
Yes. We test the line, the router, and the internal network separately so you know whether to call your provider or fix something inside the office.
If it is the provider, we tell you exactly what to ask them.
Usually. Cabling and access point work can be staged, or done early or after hours, so staff keep working.
Shared buildings may need building manager approval - we help you ask for it.
You hear the cost before we start. Larger jobs like new access points or a rewire get a written quote after a site look.
No Fix, No Repair Fee applies to repair work we cannot complete.